Payment Policy

Secure Payment

At Vketing, we take payment security seriously. All payment information you submit at checkout is encrypted and transmitted through secure, PCI-DSS compliant payment gateways.

1. Accepted Payment Methods

We accept the following payment methods:

Visa/Mastercard/American Express/Discover/Diners Club/Shop Pay

2. Payment Authorization and Order Processing

Payment is authorized at the time of purchase.

Your order will be processed only after payment is successfully authorized.

If your payment cannot be verified or is declined, we may place the order on hold or cancel it. Our team may contact you to confirm order details before processing.

3. Transaction Security

All sensitive data, including credit card information and Shop Pay payment details, is encrypted using SSL/TLS technology during transmission.

Our payment processing is PCI-DSS compliant.

Vketing does not store full credit card numbers, CVV codes, or complete payment credentials on our servers.

4. Pricing, Currency, Taxes, and Fees

All prices are charged in U.S. dollars (USD) unless a different currency is clearly displayed and selected at checkout.

Applicable taxes, shipping fees, and any customs duties for international orders are calculated and displayed at checkout before you complete your payment.

Depending on your payment method and bank, the charge on your statement may appear as Vketing, SHOP PAY, or the name of the relevant payment processor.

Your bank or card issuer may charge international transaction or currency conversion fees. These fees are not controlled by Vketing.

5. Billing Descriptor

The charge on your statement may appear as Vketing, SHOP PAY, or the name of the relevant payment processor. If you have any questions about a charge, please contact us before initiating a chargeback.

6. Fraud Prevention

We monitor transactions for suspicious activity to help prevent unauthorized use of payment methods. Transactions flagged as potentially fraudulent may be temporarily placed on hold pending verification. We may contact you to confirm order details before processing.

7. Payment Issues and Disputes

If you have any questions about a payment or order, please contact us first at service@vketing.com. For eligible transactions, your card network or Shop Pay may offer dispute resolution or buyer protection programs. You may also contact your bank or Shopify Support for Shop Pay transactions.

8. Refunds

If your order is eligible for a refund, the refund will be issued to the original payment method. Please review our Refund & Return Policy for full terms and conditions.

9. Policy Updates

We may update this Payment Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

Email: service@vketing.com

Last updated: 2026.9